Q. Where are you located?
A. Professional Promotional Products Inc. 90 State Street #700 Office 40 Albany NY 12207

Q. What are your hours of operation?
A. We are a 24 hours run company ( US and China), available on US holidays.

Q. Are there any additional charges besides the quantity price such as set-up charges or shipping?
A. You will be notified of any additional charges before we charge your credit card.  All orders receive an order acknowledgment and proof prior to processing. Our website will estimate a shipping cost which is subject to change. Any changes will be listed on your order acknowledgment. 

Q. How do I place an order?
A.You can place an order online, by email or by phone. Each customer order is assigned to a personal account manager. Feel free to contact us and an experienced account manager will make it as simple and easy as possible for you to place an order.

Q.What about product pricing on the web site?
A.We are constantly updating all of our products and their quantity price breaks on our web site.,but please make it sure with your account manager for accurate quote.